FAQ
How long are shipping times?
Due to COVID 19 shipping times may vary.
Your products will ship within 1-5 days of you placing your order, and then take up to 20 days to reach your doorstep
What's your return policy?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we canβt offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Why is whole leaf tea better than others?
As opposed to dust tea which is highly commoditized, whole leaf teas are the best way to experience any Indian teas. Know the difference of the different grades: Whole leaves - Highest grade tea, the whole leaf contains more catechins and antioxidants and can be steeped multiple times. Brokens - Small-sized crushed leaves that are left over after producing whole leaf tea. Fannings - Inferior grade tea is made up of small particles and is often mass-produced. Dust - The lowest grade tea should be discarded as waste but commercially used by tea companies to reduce cost. Contains less natural benefits and is bitter in taste.
Do all teas have caffeine? I want a beverage but with no caffeine.
Yes and No. All teas do have caffeine depending on the type of tea it is. White teas have very less caffeine in comparison to a black tea. Tisanes are called herbal teas, made from pure herbs and flowers, they contain 0% caffeine making them ideal for tea lovers who are on the lookout for non - caffeine options. Yes and No. All teas do have caffeine depending on the type of tea it is. White teas have very less caffeine in comparison to a black tea. Super Natural Nia are called herbal teas, made from pure herbs and flowers, they contain 0% caffeine making them ideal for tea lovers who are on the lookout for non - caffeine options. Pep In Ya Step, Hib Hop, Roy-Bows, TuTu are a few of our customers' favourites are a few of our customers' favourites.
Is there an expiration date on tea?
Tea does not have an expiration date, but it can start to lose freshness over time. It is recommended that you consume these teas within 3 years of purchasing.
How should the teas be stored?
We recommend that you store your tea in a cool, dry, dark space. Tea needs to be kept away from heat, light, air, and moisture to ensure its freshness. Do not store your teas in the freezer or refrigerator.
Can I purchase Super Natural Nia teas in a store?
Yes. Super Natural Nia teas can be found in the following locations:
Easy Days Drive Thru Mini Mart
4972 S. Maryland Pkwy Unit 26
Las Vegas, NV 89119
Herbally Grounded
4441 W. Charleston Blvd.
Las Vegas, NV 89102
Soulfully Scented
1210 W. Owens Ave.
Las Vegas, NV 89106